

Jonathan B. Smith has led more than 1,500 EOS® sessions with 150+ high-growth companies, helping leadership teams improve communication, execution, and results. He’s also a negotiation strategist with The Black Swan Group, co-author of Fight Less, Win More, and a longtime collaborator of Chris Voss. Jonathan specializes in helping leaders communicate more effectively, navigate conflict with confidence, and remove themselves as the threat inside conversations that matter.
In this episode, Rob sits down with Jonathan B. Smith, Expert EOS Implementer® and negotiation strategist with The Black Swan Group, to explore how Tactical Empathy® can transform leadership, communication, and team health. J...